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Aon Self service kiosk
  08.12.2014


Aon Self Service Kiosk, designed by Aon Turkey Affinity team, is a standalone platform that enables customers to purchase Insurance products with real time quotations from insurance companies.



 


An all in one PC running windows 8.1 in Kiosk mode is embedded in this platform.  Internet connection is provided through a Vodafone 3G USB modem.  Kiosk is configured to connect only to aonselfservice.com site which was also designed by Aon Turkey Affinity team to sell online insurance products.
This web site is located in DMZ of Aon Turkey network.  Through firewalls there is real time connection to internal broking system of Aon Turkey.  Through this connection every policy purchased by customers is simultaneously created in the internal broking system.  To receive quotations and to issue the policies, this web site is communicating with Insurance companies through web services.  Every product from every insurance company has a separate web service, and adding a new product to the system needs extra development time.
Web site is designed so that only registered users can receive quotations and purchase policies after they login to the system.  Kiosk, distinguished by its static IP address, is a special user of this web site where a user can receive quotations without first logging in to the system.  When the user decides to purchase to policy he needs to register with the system before he can complete the transaction.
Currently available products through this web site and Kiosk are Motor policies (MTPL and Casco), Personal Accident, Travel Health, Emergency Health, Physician Liability.  If there are multiple insurance companies for a single product in this case web site works as an aggregator and displays the quotations from different insurance companies side by side and the customer can choose the best quotation.  For PCI compliance, web site does not record any credit card information.  Credit card information entered by the customer is transferred to the Insurance Company through the web service and the credit card transaction is handled directly by the insurance company.

  
  

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